Privacy Policy

Texliff collects the information needed to respond to quote requests, provide translation and interpretation services, communicate with customers, process payments, and maintain secure service records. This may include contact details, project instructions, uploaded documents, language pairs, appointment details, billing information, and messages sent through our website or customer workflows.

How We Use Information

We use submitted information to prepare quotes, assign qualified linguists, deliver completed work, support customer accounts, send service updates, and comply with operational, accounting, and legal obligations. We may also use limited website analytics to understand site performance and improve public pages, forms, and service navigation.

Document Handling

Documents and assignment details are shared only with personnel, vendors, and systems that need access to perform the requested service. Linguists and service providers are expected to handle client materials confidentially. Customers should avoid sending unnecessary sensitive information when it is not required for a quote or active project.

Service Providers

Texliff may use trusted third-party providers for hosting, file storage, payment processing, email delivery, analytics, scheduling, and operational support. These providers may process information on our behalf only for the services they provide to Texliff.

Your Choices

You may contact Texliff to request updates to your contact information, ask about project records, or request that we stop non-essential communications. Some records may be retained when required for service delivery, dispute resolution, accounting, fraud prevention, or legal compliance.

Contact

Questions about this privacy policy can be sent to info@texliff.com. We may update this page as our services, systems, or legal requirements change.